Anyone can do excellent things…

… because there’s some kind of excellence already there.

So we equip people to cope with adversity and enjoy more triumphs in their lives.

Woman pictured outside Women Seeking Sanctuary building

Our training programmes are built around these core skills:

  • Self-awareness, confidence and resilience skills.
  • Effective communication skills.
  • Techniques for dealing with adversity .
  • Techniques to challenge decision makers.

Click here to skip to examples of examples of community training.

When a confidence gap is filled, and, together with effective techniques, people can do amazing things.
We teach individuals the simple steps that are the foundation for success and self confidence.

Anyone can learn these skills for confidence or dealing with adversity.
Circumstances or outcomes people experience are not fixed, nor do they define who they are. It’s not in their genes either.
These are myths which spread more easily than the examples that free what people can do (and which we will promote).

Many of our clients and tenants have moved forward in their lives…

FreshTies provide an innovative approach to training, read and quickly adapt to the audience,
to deliver workshops at the correct pace and inclusively.  Feedback from participants show
a big impact on their lives and they are now using is coping strategies in their everyday lives. 

From interview situations, Dealing with stress and anxiety, How to deal with depression, and
Mother and toddler resilience training, they have learned news skills enabling them
to move closer to the job market and improve their health and well-being.

Jackie Holly, Community Regeneration, Newydd Housing Association.

How we help.

These core skills are applied to a range of contexts, for example:

  • Improving motivation, confidence and technique for jobs.
  • Dealing with conflict and improving relationships.
  • Dealing with stress to factors that lead to ‘feeling low’ states.
  • Challenging decision makers and authority.
  • Confidence and resilience building- for mums and their children.

Click here to read more examples of our community training.


Who we work with.

Our training assists young people to adults who face difficulties and disadvantage.

We partner with charities, housing associations and community groups.

We also train staff from the above organisations so they can reinforce skills and habits with their clients.

FreshTies’ training sessions are extremely enjoyable, and our clients feel motivated, confident, equipped
– and take steps towards their goals.

The training provides a foundation of mental skills and practical skills, so that clients are willing
to try new things and move forwards into work or further learning. FreshTies brilliantly adapt tools
and techniques to the needs of our clients, helping us to achieve our outcomes, which makes our jobs easier.

Kurt Sawyer, Glyncoch Regeneration

Types of training.

The technique to be effective with the confidence skills to do it.

We run half day to full day sessions, as well as ongoing programmes over consecutive weeks.


Confidence, resilience and professional skills for adversity.

Individuals learn the confidence tools to face the situation, as well as the skills to communicate in ways that avoids causing tension and dispute. The result is getting the problem solved more easily, and saving resources for organisations involved.

Communication skills made simple.

  • How to get to the point before you say anything.
  • How to structure what you say so it is clear and concise.
  • Confidence tools to speak and recover from mistakes.
  • How to improve your non-verbal (largest part of) communication.
  • Speak with greater impact and feel more confident.

Learn the confidence tools and practical skills to speak up for yourself or someone else; be better heard and understood; and avoid intimidation in formal situations.

  • How and what to prepare for a formal meeting.
  • How to prepare and deal with the unexpected or what is not understood.
  • Gain new insights into other people’s behaviours that build your confidence.
  • Outward presentation skills.
  • How to structure and present information concisely.
  • Confidence building and re-establishing techniques.
  • Prepare and think through the simple yet most effective questions.
  • Where is the intimidation (breaking down the whole into insignificant parts).
  • How to use a confident authority figure to your advantage.
  • Checklist preparation for the event.

Learn the skills that let you take control of what you do. By changing what you do, what you say and how you say it, positively influence how the other person behaves.

  • Dealing with other people and charged emotions.
  • Changing how you interpret situations to feel calm.
  • Techniques to manage your emotions and behaviours.
  • Maintain focus on the solution not the problem.

A group working around a table


Confidence and techniques to be effective- and learn from experience.

The tricks of the trade to improve your assessment and performance in group activities, as well as the confidence tools for before, during and after the day.

Been out of work a long time? It is only human to doubt yourself and your abilities. This course enables you to discover that you are a worthy prospect:

  • Unpick the evidence that you are good enough.
  • Discover your qualities and abilities from life experience.
  • Learn how to present what you can do with credibility.

With lots of support, learn and practice:

  • Preparation for speaking.
  • How to gain perspective.
  • How to change your state of mind and bring calm.
  • How to handle setbacks.
  • Posture techniques that build confidence.
  • Actor techniques to be that confident performer.
  • How to review your performance whilst building confidence.

If you’ve been looking after children full-time, it can feel like your skills have been on hold since you left work. However, there will be lots of useful skills that you can transfer into the workplace.

Learn the confidence tools to think and prepare productively, with the skills to get across what you have to offer. Give your best.

  • How to feel calm before an event.
  • Confidence walking in and greeting people.
  • Relaxation tools.
  • Reframing the interview and assessments so that it feels doable.
  • Worst case scenario planning so you feel calm.
  • How to listen, and show you listen.
  • Impact of body posture and breathing.

We build on, or introduce the confidence tools as above (depending on whether they have attended the above session).

  • How to listen, pause, and speak.
  • Practice worst case scenario planning:
    • Don’t know the answer or understand the question- what to do.
    • Your mind goes blank- what to do.
    • Other scenarios that cause stress.
  • Self-coaching questions for before and after interview to stay strong.
  • How to walk in and introduce yourself for positive impressions.
  • Practice confidence with interview questions and answers.
  • Techniques to speak with clarity and credibility.

Woman speaking into microphone

Health and Wellbeing.

1. Resilient Thinking

The practical skills and tools of how to interpret situations productively, which impact son how we respond to them. Enables participants to maintain perspective, express emotions effectively and reach out to others, make the most of opportunity and bounce back from difficulty.

2. Effective Relationships

The practical skills and tools to build and nurture key relationships, family, friends and increase our ability to connect with all the people we come across in our lives. All essential to wellbeing.

3. Managing Emotions

The practical skills and tools to better control our emotions, and those around us.

4. Building on Strengths

Typically we pay attention to what we can’t do, or times when we don’t cope. These tools help individuals to identify and build on their strengths ready to use in difficult times. This boosts an individuals clarity of self and use of best self for difficult times.

  • Skills for positive self esteem and self image.
  • Confidence for dealing with difficult behaviours including children.
  • Model confidence skills and approaches for their children and to fellow mums.
  • Deal with conflict situations.

Mums learn wellbeing techniques, from stress management, self esteem maintenance, and how to model these for others to follow. Positive self image and behavior control can also translate to healthier eating habits with self control tools.

Additionally, mums can be taught how to teach core skills for their children which improves the childrens’ levels of mental wellbeing, emotional resilience, which is accepted to improve learning confidence, improved behavior skills and ability to deal with challenging situations including bullies and other stressful situations such as exam anxiety, and even self doubt issues.

Both are detrimental to wellbeing and health. Practical tools to control anger and anxiety and positively influence the same in family, friendship circles, as well as for day to day life.

Practical tools and skills to both maintain mental ‘highs’; and instant to longer term habit building techniques to recover from setbacks. Again, this uses similar techniques to those mentioned earlier in the document.

Train volunteers to teach confidence and communication skills to their community. Primarily, the health champions can help shape local services (for example, health), challenge their delivery and review; as well as communicate positive health messages along with practical and simple mental health tools to share in their community.

All too often, local people are intimidated by decision makers and people in authority, and so these individuals can influence wellbeing at policy level and at community level by empowering individuals with tools to help themselves, and also challenge health services.